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Does your callout make money, or fund the week
An hour on site is rarely an hour. Count the travel, the admin and the overhead, and see what each callout really leaves behind.
Callout cost check
Book a callYour average callout
R
Excluding VAT.
hrs
hrs
There and back, including the supplier stop.
min
Calls, quoting, invoicing, following up.
R
R
R
km
R
Each callout loses
−R206
Over a year, 96 callouts come to −R19,760
Average invoiceR1,450
What it costs youR1,656
Where the invoice stops
Paid hours per callout3.2 hrs
LabourR697
OverheadR459
TravelR250
MaterialsR250
Cost per calloutR1,656
Minimum callout fee
To break even
R1,656
At
% margin
R2,208
- Labour32%, R697
- Overhead21%, R459
- Travel11%, R250
- Materials11%, R250
- Margin25%, R552
The fix is usually a minimum callout fee, not more callouts.
How it works
Runs in your browser. Nothing you type is sent anywhere or stored.
- 01Paid hours are time on site, travel time and admin time added together.
- 02Each paid hour carries labour cost and overhead.
- 03Vehicle cost and materials are added per callout.
- 04The minimum fee divides cost per callout by (1 − target margin).
The calculation
Cost= paid hours × (labour + overhead) + km × rate + materials
Result= average invoice − cost
Minimum fee= cost ÷ (1 − margin)